Haven is not an emergency service. In an emergency call 911. For crisis support call or text 988.
Haven app icon: a house with a heart inside

HavenSomeone to talk to, right now

Private counseling for teens from licensed North Carolina counselors. A parent sets it up. A big SOS button is always free.

Coming soon toApp StoreTest versionDownload for Android (test)

Join the waitlistHow SOS works

Early prototype in development. Planned for North Carolina first, on iPhone and Android.

Haven is not an emergency service. Call 911 in an emergency, or call or text 988 for crisis support.

Haven parent home: plan status, linked teen and recent activity
Haven teen home with a large SOS button and Talk and Schedule options
Haven counselor dashboard showing an incoming SOS alert with an Accept button

How it works

Set up in minutes. Help in one tap.

A parent creates the account and signs consent. The teen links their own device with a short code and can reach a counselor without a password.

  1. Parent consent screen in Haven
    1

    A parent sets up Haven

    Create the account, choose a plan, add your teen, and sign a written consent. You get a link code.

  2. Link code shown to a parent in Haven
    2

    The teen links their device

    Your teen types the code into Haven on their own phone or tablet. No email, no password.

  3. Haven call screen connected to a counselor
    3

    Talk to a counselor

    Talk any time, schedule a session, or tap SOS. Parents see only that a session happened, when, and how long.

SOS, always free

One tap reaches every counselor on duty.

When a teen taps SOS, every on-duty counselor is alerted at once. The first to accept takes the call, so two counselors never answer the same teen. If nobody can answer, Haven points the teen straight to 988 and 911.

  • Free for every teen, with or without a paid plan
  • First counselor to accept takes the call; others see it was taken
  • After 45 seconds with no answer: one-tap call or text to 988, and 911 for immediate danger

See the SOS flow

Haven SOS screen counting down 45 seconds while counselors are alerted

For everyone involved

Built around trust.

  • For parents

    You set it up, sign consent and choose the plan. You see when sessions happen and how long they last, never what was said.

    Parent guide →

  • For teens

    A private place to talk to a real, licensed counselor, plus a free SOS button and clear links to 988.

    Teen guide →

  • For counselors

    Licensed in North Carolina? Apply to join, go on duty when you choose, and take calls and scheduled sessions.

    Apply to join →

Privacy by design

Teens use help they trust.

Teens are more likely to reach out when they know what they say stays private. Parents get peace of mind from knowing a session happened, without reading over a shoulder.

  • Parents see the date, time and length of a session only
  • Counselors keep private notes that parents and admins cannot see
  • If a teen or someone else is in danger, counselors must follow North Carolina's safety and reporting rules

Read the privacy draft

Haven parent activity screen showing session date, time and length only

Pricing

A family plan. SOS always free.

Parents will pay a simple monthly family subscription for talking to counselors and scheduling sessions. The SOS button and the 988 / 911 hand-off never sit behind a paywall. Pricing is coming soon.

About pricing

Be first to know when Haven opens.

Haven is an early prototype. Join the waitlist by email and we'll let you know when there is something to try. We'll never share your address.

Join the waitlist